Call Center Representative

Company: PRIDE Health
Location: New York City
Posted on: January 27, 2026

Job Description:

Job Description Job title : Call Center Representative - Healthcare Job location : New York, NY 10004 Shift : 9:00 am - 5:00 pm Pay : $30-$35 /hr Contract : 2-month possible extension Skills: -Two (2) years of experience and Bilingual (Spanish). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution. Additional Details : Hospital Experience required Customer Service Professional who handles incoming and/or outgoing calls. Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive phone experience and computer literate. High School Diploma or general education degree (GED). Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Keywords: PRIDE Health, Allentown , Call Center Representative, Customer Service & Call Center , New York City, Pennsylvania