Customer Service Representative
Company: ProKatchers LLC
Location: New York City
Posted on: January 11, 2026
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Job Description:
Job Description Job Title : Customer Service Representative
Location : New York, NY 10004 Duration : 2 months contract
(Possible extension ) Education : High school degree Shift Details
: M-F schedule 9A-5P Job Description: • Assist all line of business
(Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified
members by following a strategic daily work schedule that includes
am and pm hours, field locations as well as weekends. • Maintaining
daily Outreach and Renewal goals set through business needs to
increase overall retention Enrollment and retention support. • They
are experts on the system and understand the NYSOH processes to
quickly route members to the appropriate resolution and support. •
The Customer Success Specialist will work as a liaison to ensure
proper processes are introduced and implemented such that the
experience is enhanced.
Keywords: ProKatchers LLC, Allentown , Customer Service Representative, Customer Service & Call Center , New York City, Pennsylvania
