Public Relations Coordinator
Company: MillerKnoll
Location: East Greenville
Posted on: September 20, 2023
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Job Description:
Why join us? Our purpose is to design for the good of humankind.
It's the ideal we strive toward each day in everything we do. Being
a part of MillerKnoll means being a part of something larger than
your work team, or even your brand. We are redefining modern for
the 21st century. And our success allows MillerKnoll to support
causes that align with our values, so we can build a more
sustainable, equitable, and beautiful future for everyone. GENERAL
PURPOSE The Community Liaison is responsible for partnering with
internal business partners (MillerKnoll employees) and external
(guests) to purposefully manage and act on the dynamic and evolving
aspects of the workplace experience. Grounded by their knowledge of
facility management, the goal of the Community Liaison is to
connect people to other people, tools, and resources that
contribute to maintaining a thriving, energetic, high performing
community of people. This role is 100% onsite, Monday through
Friday. ESSENTIAL FUNCTIONS Helps to coordinate events and
activities with internal business partners such as Food Service,
Facilities Management, Executive Assistants and IRTs. Manages,
approves and maintains restricted access and specialty space
bookings/reservations: long-term project rooms (if applicable),
Mother's Rooms, etc. Monitors day-to-day management of spaces,
furniture, fixtures to ensure they are clean, well maintained for
the needs of both employees and visitors. Responsible to push out
(not writing) change management communication (from direct WTLs)
via appropriate MillerKnoll communication channels and forums.
Understands MillerKnoll's policy on safety for both
employees/visitors and accepts accountability for ensuring both
groups understand our policy and practices including how to conduct
business within our environment with accordance to our business and
safety policies. This position is the key contact for Safety. This
role will be briefed on a regular basis of any drills for employees
for fire, tornado, or civil emergency. Will be responsible for UPS
and USPS mail delivery to the mailstops and dropping off mail
offsite as applicable (incoming and outgoing). Manage breakroom
supplies. Has knowledge of temp check stations, PPE requirements
(for all what sections of the buildings) and what is required for
all to enter the buildings. Works with vendors and contractors on
site to be briefed on (and comply with) safety requirements
throughout the entirety of their visit. Monitor Sanitization
Stations and contact the appropriate team if items are running low.
Work with employees to ensure they are always wearing a mask and
social distancing while in the office when applicable. If
applicable for your site, monitors outside spaces, parking lots and
grounds to ensure that the same standards of experience delivered
inside are met outside or as needed for your site. Monitor fitness
spaces (if applicable) to ensure they are clean and signs are
posted etc. Awareness of site-specific community events and guest
visits. Communicates community events to maximize employee exposure
and participation (i.e.: Lounge Posts, Emails, Microsoft Teams
channels, etc.). Written communications will come from Global
Facilities group. Communicates and demonstrates desired behaviors
to maximize employee exposure, participation and engagement. Is
aware of all digital signage displays (where applicable) to ensure
continuity and relevance to current community events, site specific
knowledge, resources, etc. Works with appropriate team if displays
are outdated etc. Understands, expresses and embodies MillerKnoll's
values through practice/ behavior as well as MillerKnolls
point-of-view on inclusion and diversity. Understands the unique
needs of employees and guests based on the type of environment
we're trying to create for employees; and acts on those insights
where appropriate to improve the overall work experience. Listens
closely to members of the community and understands the difference
between the needs of employees who work and collaborate in the
environment vs the needs of employees who work in non-customer
facing spaces, making everyone's voice heard regardless of
location. Leverages the enterprise workplace experience app to
enhance the end user experience (if applicable). Manage services
offering to MillerKnoll's Group employees (example: dry cleaning,
restaurant discounts, theaters, book check out, cash n' carry
purchases, etc.). Performs additional responsibilities as requested
to achieve business objectives. QUALIFICATIONS To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION/EXPERIENCE Associate's Degree in related field and/or
Facilities Coordinator experience. Five to seven years customer
service experience and exemplary performance or an equivalent
combination of education, training and experience. SKILLS AND
ABILITIES Outgoing, energetic personality and thoroughly enjoys
working with people, ability to meet and work well with all levels
of employees and guests. Excellent hosting, organizational,
interpersonal and communication skills with strong attention to
detail. Ability to handle multiple projects, organize work in
matter of importance and meet deadlines. Entrepreneurial spirit,
ability to work independently with little or no direction. Ability
to work varied hours and have a flexible schedule. Demonstrated
ability to effectively use office automation, communication,
software and tools currently used in the HMI office environment.
Must be able to perform all essential functions of the position
with or without accommodations. PHYSICAL DEMANDS The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions
Must be able to perform all essential functions of the position
with or without accommodations Who We Hire? Simply put, we hire
everyone. MillerKnoll is comprised of people of all abilities,
gender identities and expressions, ages, ethnicities, sexual
orientations, veterans from every branch of military service, and
more. Here, you can bring your whole self to work. We're committed
to equal opportunity employment, including veterans and people with
disabilities. This organization participates in E-Verify Employment
Eligibility Verification. Employment Type: Full Time
Keywords: MillerKnoll, Allentown , Public Relations Coordinator, Advertising , East Greenville, Pennsylvania
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