Office Coordinator/Urgent Care Tech, Allentown Care Now (Full Time)
Company: St. Luke's University Health Network
Location: Allentown
Posted on: May 24, 2023
Job Description:
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.The Office
Coordinator/Medical Assistant participates in data collection,
planning, and implementation of patient care.
JOB DUTIES AND RESPONSIBILITIES:
Medical Assistant--Functions
- Performs clinical procedures within scope of practice.
Demonstrates competency in the knowledge of growth and development,
and communication appropriate to the age of the patient
treated.
- Follows treatment plan as directed by the Clinical Coordinator,
CRNP and Physicians. Communicates new orders, change in patient's
condition, and unit concerns with unit based team. Reports
patient's status, refers problems when necessary and anticipates
situations that prevent/minimize adverse outcomes or less than
optimal outcomes.
- Creates and maintains patients' medical charts. Organizes and
maintains chart in filing system, prepares and completes medical
charts to include lab reports, physician's notes and other patient
data. Reviews chart for accuracy and completeness. Copies and
delivers appropriate records from chart when necessary for
physician consults. Provides faxed patient information to hospital
departments and physicians as requested.
- Extracts data from the medical record and records as directed.
Obtains patient results and reports and attaches them to
appropriate EMR for physician review.
- Transcribes orders, resheets charts, and schedules tests/
procedures.
- Schedules patient appointments to include intake information,
obtain pertinent information regarding patient's diagnosis,
previous history, x-rays, medical reports for office
appointment.
- Performs necessary functions to ensure patient comfort and
satisfaction with service. Participates in ASC's delivery of
personalized, efficient care with respect for patient's spiritual
and cultural differences. Accepts responsibility for providing
safe, appropriate, quality patient care.
- Restocks pharmacy supplies and unit supplies are needed.
- Registers patients and bills for services.
- Takes active role in QA/QI.
- Maintains responsibility for own professional development
through active participation in in-services and/or continuing
education programs.
- Assists in training new staff and coverage as needed at other
Community Health sites.
- Leads weekly team meetings prior to HIV Clinic.Office
Coordinator Functions
- Troubleshoot any problems that arise in the day-to-day
functioning of the office.
- Distributes correspondence to individuals designated in a
timely manner and maintains files of correspondence and related
materials.
- Screens telephone calls and visitors, and sorts incoming and
interdepartmental mail.
- Anticipates and participates in identifying departmental needs
and supporting goals and objectives that contribute to the growth
of the department.
- Provides clerical and other support services as necessary to
help manage the office efficiently.
- Inventories and orders office and medical supplies. Coordinates
servicing of office equipment.
- Maintains physician and patient office schedules. Monitors flow
of clinical activity for optimum productivity. Handles all
scheduling difficulties or special requests in a timely
manner.
- Responds to change with a positive attitude and a willingness
to learn new ways to accomplish work activities and
objectives.
- Acts to constantly improve the level of clinical and
non-clinical outcomes and level of customer satisfaction.
Demonstrates concern for meeting or exceeding internal and external
customers' expectations/requirements. Makes decisions and judgments
in preventing, analyzing and resolving patient care issues or other
problems.
- Generates creative and valuable ideas and uses them to develop
new or improved processes or services.
- Accomplishes tasks through working effectively with others and
appreciating the value and commitment of every staff member.
- Sends monthly Primary Care and Infectious Disease visit logs to
supervisor.PHYSICAL AND SENSORY REQUIREMENTS:
Sit up to 2 hours per day; 1 hour at a time. Stands for up to 10
hours per day; 8 hours at a time. Walk 6 hours per day; 10 minutes
at a time. Consistently lift, carry and push objects up to 10 lbs.
Occasionally lift, carry and push objects up to 75 lbs. Transports
patients weighing up to 250 lbs. via wheelchair, bed and/or
stretcher. Frequently stoop and bend. Frequently reach above
shoulder level. Must be able to perceive attributes of an object
through touch. Must be able to hear as it relates to normal
conversation, high and low frequencies. Must be able to see as
relates to general, near, far, color, and peripheral vision.
EDUCATION:
High school diploma or GE. Graduate of an accredited MA program
preferred or clinical experience.
TRAINING AND EXPERIENCE
Experience with medical terminology and prior experience working in
a medical office.
Please complete your application using your full legal name
and--current home address. --Be sure to--include--employment
history for--the past seven (7) years, including your present
employer.-- Additionally, you are--encouraged to upload a current
resume, including all work history, education, and/or
certifications and--licenses, if applicable. --It is highly
recommended that you create a profile at the conclusion of
submitting your first application. --Thank you for your interest in
St. Luke's!!
Keywords: St. Luke's University Health Network, Allentown , Office Coordinator/Urgent Care Tech, Allentown Care Now (Full Time), Administration, Clerical , Allentown, Pennsylvania
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