Customer Service Representative - Receptionist
Company: Crash Champions
Location: Allentown
Posted on: June 24, 2022
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Job Description:
Job DescriptionCRASH CHAMPIONSCollision Customer Service
RepresentativeCHAMPIONS DO MOREWelcome to our story. It's a tale of
being different. Obsessing over details. It's the product of
patience, and steadily honing our craft before setting out to
innovate the industry we all love.Today, Crash Champions is home to
a collection of team members driven by a deeply-rooted purpose and
guided by a powerful principle: Here, We Do More.It's the Crash
Champions DNA and it's the mark of who we are. Above everything, we
believe in what we do; and we hold fast to the conviction of why we
do it. We serve our customers and business partners with an
unexpected level of personal and professional service to build
trust at every touch point.BECAUSE WE BELIEVETHE DIFFERENCE IS
TRUSTESSENTIAL FUNCTIONS:Ensure that all customers and prospective
customers are greeted and assisted in a prompt and professional
manner, superior to the competitionMaintain a well-groomed
appearance and clean workspace, this is the first point of contact
our customers have with our facilityEffectively manage all incoming
phone calls, walk-in business, and written correspondence, and
direct such matters to the appropriate person or departmentProvide
clerical and administrative support to the General Managers and
Service AdvisorsHandle receivables, payables, entry of information
into the accounting system and various spreadsheets and balance
month end statementsAssist in converting prospective customers into
insurance drive-in customers into Crash Champions customersPerform
other related duties as assigned, including cleanliness of work
spaceBENEFITS:Competitive pay401K with company
matchMedical/Vision/Dental Insurance
Keywords: Crash Champions, Allentown , Customer Service Representative - Receptionist, Administration, Clerical , Allentown, Pennsylvania
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