Customer Service Representative - Receptionist

Company: Crash Champions
Location: Allentown
Posted on: June 24, 2022

Job Description:

Job DescriptionCRASH CHAMPIONSCollision Customer Service RepresentativeCHAMPIONS DO MOREWelcome to our story. It's a tale of being different. Obsessing over details. It's the product of patience, and steadily honing our craft before setting out to innovate the industry we all love.Today, Crash Champions is home to a collection of team members driven by a deeply-rooted purpose and guided by a powerful principle: Here, We Do More.It's the Crash Champions DNA and it's the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. We serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.BECAUSE WE BELIEVETHE DIFFERENCE IS TRUSTESSENTIAL FUNCTIONS:Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner, superior to the competitionMaintain a well-groomed appearance and clean workspace, this is the first point of contact our customers have with our facilityEffectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or departmentProvide clerical and administrative support to the General Managers and Service AdvisorsHandle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statementsAssist in converting prospective customers into insurance drive-in customers into Crash Champions customersPerform other related duties as assigned, including cleanliness of work spaceBENEFITS:Competitive pay401K with company matchMedical/Vision/Dental Insurance

Keywords: Crash Champions, Allentown , Customer Service Representative - Receptionist, Administration, Clerical , Allentown, Pennsylvania