Applications Specialist
Company: ABEC
Location: Bethlehem
Posted on: May 3, 2024
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Job Description:
Description:This is a full time, onsite role at our corporate
headquarters in Bethlehem, PA.Reports To: VP Applications Company
Background:For 50 years, ABEC has been a leading supplier to the
biopharmaceutical manufacturing industry. ABEC's unique value is
based on combining long experience with the ability to engineer,
design, manufacture, commission, qualify, and service the entire
bioprocess to reduce overall cost, shorten time to market, and
maximize productivity. ABEC's products include process and
equipment engineering/consulting services, comprehensive site
services, bioreactors and fermenters, filtration and chromatography
systems, prep and hold systems, and cleaning/sterilization systems.
Position Summary:The Applications Specialist is a technical expert
in biopharmaceutical clinical and commercial manufacturing, with
experience in fields such as Sales, Manufacturing, & Engineering.
S/he will be delivering consulting services to global customers,
either as independent efforts or as part of larger ABEC projects.
The Applications Specialist is responsible for interfacing with
customers and applications management to define and cost custom
designed solutions and services for biopharmaceutical
manufacturing. The role is part of the Applications function
globally and participates in driving profitable ABEC growth in the
region. The Applications Specialist works as part of a direct team
reporting to the VP of Applications and is supported by matrixed
resources with specific subject matter experts. The Applications
group support Sales to close opportunities while ensuring that the
technical and commercial terms meet ABEC's overall business needs.
The primary focus will be to grow the CSR-- (Custom Single Run)
customer base globally, but the successful candidate will also
support Stainless Steel Equipment (SSE) and Service opportunities.
Responsibilities:Work within pre-established guidelines and
instructions to perform the task required including:Collaborate
with colleagues in the definition and development of technical and
commercial proposals often within tight deadlines. Ensure timely
review and response to client requests for proposals. Interpret
customer performance requirements and develop optimal technical
solutions. Interface with ABEC Operations functions (Project
Management, Project Controls, Engineering/Design, Automation,
Quality) to communicate customer needs and obtain appropriate
proposal content.Exercise judgement and good communication in
resolving conflicting customer expectations in terms of price,
performance or schedule.Sales Support - Ensure effective support of
Sales including advice on product strategies for identified
opportunities, ABEC expertise at meetings with clients, training on
product capabilities/differentiation, and bid decisions. Work with
customers to thoroughly understand what they want to achieve and
determine a fit for ABEC products. Clearly articulate the ABEC
value proposition in a way that it relevant to the specific
customer need. Marketing and Product Management - Provide technical
content for marketing tools (presentations, brochures, website
content, etc.) for effective communication of ABEC product
features, benefits, and differentiation. Support new product
launches by training Sales, and interfacing directly with potential
customers.Train both sales and applications on product capabilities
and differentiation. Support sales as product expert at meetings
with customers remotely and face to face in the field. Support
other functions such as Service, Project Management and Product as
required from time to time.Contribute to continuous improvement
initiatives relative to Applications or other functions. Track
competitor capabilities and activities.Other duties as assigned by
the VP of Applications.Qualifications:Bachelor's Degree in
Engineering or Science.Minimum 5 years' experience in biopharma
capital equipment engineering/design, bioprocess sciences, and/or
applications/product management. Demonstrated ability to understand
and navigate both technical issues and commercial situations.Strong
communications and interpersonal skills.Prior experience in
Applications/Product Management/Bioprocess Engineering is
preferred.Understanding of planning and execution of cGMP
biopharmaceutical capital projects, from the early conceptual phase
through qualification.Knowledge of bioprocess equipment
(fermenters, bioreactors, filtration, chromatography, CIP, Single
Use Systems, etc.).Ability to travel approximately 30% globally.
Ability to speak a foreign language, a
plus.Requirements:PI1a3289735c96-25660-34315788
Keywords: ABEC, Allentown , Applications Specialist, Other , Bethlehem, Pennsylvania
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